Privacy Policy
Last updated: June 2026
1. Overview
Plantaera Biotech LLC ("Company") is the data controller for personal information collected through the TissueCulture Pro website ("Website").
2. Self-Hosted Software
TissueCulture Pro is self-hosted software installed on your infrastructure. The Software does not transmit telemetry, usage analytics, or operational data to the Company.
We do not collect, access, process, or store data entered into your installation. You are solely responsible for compliance with data protection laws relating to any personal data stored in your system.
3. Information We Collect
We may collect:
- Contact form submissions (name, email, organization, message)
- Purchase and billing information processed by Stripe
- Basic web server logs (IP address, browser type, pages visited)
Payment information is processed directly by Stripe. We do not store full credit card numbers.
4. How We Use Information
We use information to:
- Respond to inquiries
- Process license purchases
- Deliver software
- Respond to support, license, documentation, and bug-report inquiries
- Send important product or security updates
- Maintain records for legal and accounting purposes
We do not sell personal information.
5. Third-Party Services
We use:
- Stripe (payment processing)
- Formspree (contact form processing)
- Third-party mapping, tile, rendering, and map-data providers for certain Plant Locations map functionality
These providers operate under their own privacy policies.
If you make a purchase, payment and transaction details needed to complete and document the transaction are processed by Stripe. We do not store full payment card numbers on our systems.
If you submit a contact form, the information you enter is transmitted to Formspree so it can deliver and process your inquiry on our behalf.
When Plant Locations or other map views load, third-party map services may receive technical request information needed to display the map, such as IP address, request headers, referring URL, timestamps, and the specific map resources or areas requested.
TissueCulture Pro basemaps may incorporate data from third-party map-data providers. We do not control how third-party map providers collect, use, retain, or share information received through those requests.
6. Data Retention
Purchase records are retained for accounting and legal compliance. Contact submissions are retained as needed for support unless deletion is requested.
7. Your Rights
Depending on your jurisdiction, you may request access, correction, deletion, or a copy of personal information we hold. California residents may have additional rights under the California Consumer Privacy Act (CCPA).
8. Security
We implement reasonable administrative and technical safeguards. No method of transmission over the Internet is 100% secure.
9. International Users
Information may be processed in the United States.
10. Changes
We may update this Privacy Policy from time to time. Updates will be posted with a revised "Last Updated" date.
11. Contact
Plantaera Biotech LLC