Privacy Policy
Last updated: February 2026
1. Overview
Plantaera Biotech LLC ("Company") is the data controller for personal information collected through the TissueCulture Pro website ("Website").
2. Self-Hosted Software
TissueCulture Pro is self-hosted software installed on your infrastructure. The Software does not transmit telemetry, usage analytics, or operational data to the Company.
We do not collect, access, process, or store data entered into your installation. You are solely responsible for compliance with data protection laws relating to any personal data stored in your system.
3. Information We Collect
We may collect:
- Contact form submissions (name, email, organization, message)
- Purchase and billing information processed by Stripe
- Basic web server logs (IP address, browser type, pages visited)
Payment information is processed directly by Stripe. We do not store full credit card numbers.
4. How We Use Information
We use information to:
- Respond to inquiries
- Process license purchases
- Deliver software
- Provide support
- Send important product or security updates
- Maintain records for legal and accounting purposes
We do not sell personal information.
5. Third-Party Services
We use:
- Stripe (payment processing)
- Formspree (contact form processing)
These providers operate under their own privacy policies.
6. Data Retention
Purchase records are retained for accounting and legal compliance. Contact submissions are retained as needed for support unless deletion is requested.
7. Your Rights
Depending on your jurisdiction, you may request access, correction, deletion, or a copy of personal information we hold. California residents may have additional rights under the California Consumer Privacy Act (CCPA).
8. Security
We implement reasonable administrative and technical safeguards. No method of transmission over the Internet is 100% secure.
9. International Users
Information may be processed in the United States.
10. Changes
We may update this Privacy Policy from time to time. Updates will be posted with a revised "Last Updated" date.
11. Contact
Plantaera Biotech LLC