Terms of Service and End User License Agreement
Last updated: July 21, 2026
1. Agreement to Terms and EULA
These Terms of Service and End User License Agreement ("Terms" or "Agreement") constitute a legally binding agreement between you and Plantaera Biotech LLC ("Company," "we," "us") governing the license, installation, access, and use of TissueCulture Pro ("Software"). By purchasing, installing, accessing, or using the Software, you agree to be bound by these Terms. If you do not agree, do not use the Software. When your purchase uses Stripe Managed Payments, Sold through Link, LLC ("Link") separately acts as merchant of record for the transaction as described below.
2. License Grant
After the Company receives confirmation of full payment from the applicable checkout provider, the Company grants you a perpetual, non-exclusive, non-transferable license to use the Software for the number of user seats specified in your purchased tier.
The Software is licensed, not sold. This Agreement grants limited use rights and does not transfer ownership of the Software.
This license:
- Permits installation on your own servers and infrastructure
- Grants access to the version available at the time of purchase
- Does not expire
- Is subject to compliance with these Terms
Patch and minor version updates for TissueCulture Pro v1 are included at no additional cost when made available by the Company. Major version upgrades, breaking changes, managed services, custom support, onboarding, installation help, or separately licensed future versions are not included and may require purchase of a new license, upgraded license, or separate service.
3. Ownership and Intellectual Property
All rights, title, and interest in and to the Software, Website, documentation, product names, logos, trademarks, trade dress, design, source code, object code, databases, workflows, user interface elements, and related intellectual property remain the exclusive property of Plantaera Biotech LLC or its licensors.
Except for files, scripts, configuration materials, or documentation intentionally provided for installation, operation, backup, or support of your licensed installation, no source-code rights are granted. You may not access, extract, copy, publish, disclose, reuse, or create derivative works from source code or proprietary implementation details except as expressly permitted by this Agreement or by applicable law that cannot be waived.
You may not copy, modify, adapt, translate, create derivative works from, or incorporate the Software into another product or service except as expressly allowed for ordinary installation, configuration, backup, and use of your licensed installation.
If you provide comments, ideas, bug reports, feature requests, suggestions, or other feedback, you grant the Company the right to use that feedback without restriction, compensation, or obligation to you.
4. Free Trial
We offer a 30-day free trial with full feature access. The trial period begins on the date the trial license key is issued, regardless of installation or activation. Unused trial time will not be extended.
At expiration, the Software transitions to read-only mode. You may purchase a license at any time to restore full functionality.
5. Seat-Based Licensing
Your license specifies the maximum number of user accounts ("seats") permitted. You may not exceed the licensed seat count. Additional seats require purchase of an upgraded tier.
TissueCulture Pro is sold as self-hosted, self-serve software. Documentation, install guides, troubleshooting guides, and email contact are provided, but licenses do not include guaranteed response times, live technical support, managed installation, custom configuration, consulting, or ongoing administration unless separately agreed in writing.
6. Payment, Taxes, and No Automatic Renewal
Prices and applicable checkout charges are shown before payment. For purchases using Stripe Managed Payments, Link acts as merchant of record and facilitates the transaction on the Company's behalf. Link manages checkout and payment collection and calculates, collects, files, and remits applicable sales tax, value-added tax (VAT), and goods and services tax (GST) in jurisdictions covered by Managed Payments. Link may also provide local-currency pricing and payment methods. Purchases may appear on your statement as "LINK.COM*" followed by a descriptor identifying the Company or Software.
Link's tax coverage is not universal. You remain responsible for any taxes, duties, bank fees, currency conversion charges, or similar amounts not collected during checkout, and the Company remains responsible for any seller obligations that applicable law or Managed Payments does not assign to Link. Checkout disclosures control the amount charged for a particular transaction.
Link sends transaction receipts, invoices, credit notes, and refund notices for Managed Payments purchases and provides transaction-level support. The Company remains responsible for Software licensing, fulfillment, installation information, documentation, and product-level support. Your use of Link and the checkout transaction are also subject to the applicable Link terms and Stripe Privacy Policy presented or linked at checkout.
Current TissueCulture Pro licenses are one-time purchases and do not automatically renew. If the Company later offers subscriptions, maintenance plans, renewal programs, paid support plans, or other recurring services, those offerings will require separate terms or clear checkout disclosures.
7. Restrictions
You may not:
- Copy, modify, adapt, translate, or create derivative works from the Software except as expressly allowed by this Agreement
- Redistribute, sublicense, or resell the Software
- Reverse engineer, decompile, or disassemble the Software
- Remove or alter proprietary notices
- Circumvent license enforcement mechanisms
- Share, publish, sell, lease, lend, transfer, or expose license keys, activation credentials, or download credentials except to authorized administrators or users for your licensed installation
- Use the Software to provide hosted services to third parties
- Use the Software in violation of applicable laws
8. Updates, Backups, and Service Notices
The Company may make updates, patches, replacement installers, documentation changes, or other modifications available from time to time. Updates may change features, require database migration, require customer action, supersede prior versions, or be replaced by later repair releases.
You are responsible for making and verifying a current backup before installing updates, changing configuration, restoring data, moving the Software to new hardware, or performing maintenance. You are also responsible for following update instructions and preserving access to your local server, operating system, database, passwords, and backup files.
If an update, installer, or release contains a defect, the Company's remedies may include providing a repair release, replacement update, workaround, rollback guidance, corrected documentation, support guidance, or refund where required by law or expressly provided by the Refund Policy. A faulty update does not create any additional warranty or unlimited liability.
We may use the license delivery email, checkout email, billing email, support email, or other contact information you provide to send transactional or relationship notices about licenses, fulfillment, downloads, updates, security, legal terms, support, or product operation. These notices are separate from optional marketing communications.
9. Data Responsibility
The Software is self-hosted. Except for information you voluntarily send to us for support, troubleshooting, bug reports, or license/customer-service requests, the Company does not access, collect, transmit, or store data entered into your installation.
You are solely responsible for:
- Data accuracy
- Regulatory compliance
- System security
- Backup procedures
- Disaster recovery
- Local hardware, operating system, network, browser, database, and user account administration
- Compliance with applicable data protection laws
The Software is not designed or offered for storing protected health information, human medical records, or other regulated sensitive personal information unless you independently determine that your use is lawful and appropriate and you maintain all required safeguards.
10. No Regulatory or Compliance Guarantee
The Software is a laboratory management tool. It may support organized records, documentation practices, and controlled workflows, but it is not marketed, certified, validated, or warranted as compliant with GMP, GDP, GLP, GCP, GxP, 21 CFR Part 11, ALCOA/ALCOA+ data-integrity expectations, FDA quality-system requirements, USDA requirements, or any other regulated quality, manufacturing, or recordkeeping standard.
Use of the Software does not guarantee compliance with any regulatory framework or quality system. If you use the Software in a regulated, audited, validated, or quality-controlled environment, you are solely responsible for determining whether the Software is appropriate for your intended use.
You are also solely responsible for any required validation, computer software assurance, procedures, training, access controls, audit trail review, record retention, change control, and compliance with applicable laws, regulations, guidance, and quality-system requirements.
11. Beta and Test Builds
Beta, preview, test, release-candidate, or early-access builds are provided for evaluation and feedback only. They may contain incomplete features, defects, data migration issues, documentation gaps, or installer problems.
You should not use a Beta or test build as your only production lab system unless you maintain current backups and accept the additional risk. Beta and test builds are provided without any production-use promise.
12. Disclaimer of Warranties
THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.
We do not warrant that the Software, updates, migrations, installers, documentation, or third-party integrations will be error-free, uninterrupted, compatible with every environment, or free from defects.
13. Third-Party Services and Marketplaces
The Software, Website, checkout, downloads, emails, forms, maps, or distribution path may interact with third-party services, platforms, infrastructure providers, app marketplaces, payment processors, email providers, or other vendors. Those third parties are not operated or controlled by the Company and may have their own terms, privacy policies, fees, technical requirements, and availability limits.
For Managed Payments transactions, Link may decline, cancel, reverse, or refund transactions; handle fraud screening, transaction support, and disputes; and take other transaction-level actions under its terms, policies, and applicable law. These responsibilities do not transfer ownership of the Software or the Company's product-level obligations to Link.
Certain Plant Locations and map-related functionality may rely on third-party mapping, tile, rendering, and map-data providers.
Those third-party services are not operated or controlled by the Company and may change, restrict, degrade, become unavailable, or be discontinued at any time, with or without notice.
We do not guarantee the continued availability, accuracy, performance, or compatibility of any third-party map service, tiles, style, rendering library, or data source. Map-related functionality may be modified, suspended, or removed if a provider changes its service, terms, pricing, technical requirements, or permitted use. Required map attribution must remain visible where applicable.
14. Customer Indemnity
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Plantaera Biotech LLC, its owners, officers, employees, contractors, and agents from claims, damages, liabilities, losses, costs, and expenses arising from your use of the Software, your data, your violation of these Terms, your violation of law, your customer or user relationships, your local installation or infrastructure, or your use of the Software for regulated, unsafe, unlawful, or unsupported purposes.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PLANTAERA BIOTECH LLC BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, LOSS OF PROFITS, BUSINESS INTERRUPTION, REGULATORY PENALTIES, LOST PRODUCTION, FAILED BATCHES, CROP LOSS, PLANT MATERIAL LOSS, PROPAGATION LOSS, OR LAB DOWNTIME.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE LICENSE GIVING RISE TO THE CLAIM.
16. Termination
If you materially breach these Terms, your license rights automatically terminate. Upon termination, you must cease use of the Software.
We reserve the right to refuse future license issuance, upgrades, or support to users who violate these Terms.
17. Export Compliance
You agree not to export or use the Software in violation of U.S. export control laws.
18. Force Majeure
The Company will not be liable for delay or failure to perform caused by events beyond its reasonable control, including internet or hosting outages, payment processor issues, marketplace outages, labor disruptions, natural disasters, power failures, security incidents, governmental action, war, civil unrest, or third-party service failures.
19. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted with a revised "Last Updated" date. Material changes may also be communicated through the Website, license delivery email, checkout email, support email, or other contact information you provide. Continued use of the Software after updated Terms become effective means you accept the updated Terms, except where a different rule is required by law.
20. Assignment
You may not assign or transfer your license or these Terms without the Company's prior written consent. The Company may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, transfer of the Software business, or as otherwise permitted by law.
21. Severability and Survival
If any part of these Terms is found unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law. Provisions that by their nature should survive termination will survive, including ownership, intellectual property, restrictions, payment obligations, data responsibility, warranty disclaimers, indemnity, limitation of liability, governing law, and dispute-related provisions.
22. Entire Agreement
These Terms, together with the Privacy Policy, Refund Policy, applicable license details, and any written agreement signed by the Company, form the entire agreement between you and the Company for the Software. If there is a conflict, any separately signed written agreement controls, followed by license-specific purchase terms, these Terms, the Refund Policy, and the Privacy Policy.
23. Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Disputes shall be resolved in courts located in New York.
24. Contact
Plantaera Biotech LLC
P.O. Box 40, Averill Park, NY 12018